Covid 19 update for Customers
The team at Alf Jones Cycles would like to thank our customers for your extended patience during the strange and challenging times we are currently experiencing
This update is to inform you about how we are going to operate in the short-term future until there is new advice from the UK government later this week.
We will be open in a limited capacity, working to the following days and hours:
Monday 10am – 4pm
Tuesday 10am – 4pm
Wednesday 10am – 4pm
Thursday 10am – 4pm
Friday 10am – 4pm
Saturday 10am – 4pm
Our door will be open but to help adhere to the social distancing guidelines we have set up a counter just inside the door to serve customers. Unfortunately, we can’t allow customers to wander freely around the store. We would ask that if you do visit us that you have a reasonably specific idea of what you need.
If you are trying to contact us via phone, email, social media, we will reply but please be patient, as we are running with less staff than usual and responding as quickly as we can.
Our workshop is currently operating in a limited capacity and the we would ask again that you have an idea of specific repair rather than routine servicing. In all cases we will be prioritising NHS front line commuters to get them up and running as quickly as possible.
We will adjust our approach as we receive more guidance from the UK government.
Our absolute priority is the safety and well being of both our staff and our customers and as much as we love to see you all, we would still urge you all to consider whether your journey to us is necessary.
If you do feel unwell in anyway would politely ask you not to visit until you feel better. Please don’t be offended if we aren’t as chatty or stand a little further away than we normally would, we are doing it for the safety of both our staff and our customers
If we all stick to the guidelines the sooner we can return to days of coffees, chats, handshakes and high fives.
All the best and keep safe,
Andy, Karen, Pete, Sophie, Chris, Meg, Jake, Matt, Mike, Ryan, Nick, Sam and Isla